You may not be a candidate for lash extensions if you :

-Have any eye current infections or styes. If any crusting, rashes, leaking or extreme redness of eyes is present (you will not be serviced)

-Are currently sick or have a persistent cough (you will not be serviced)

-Have severe allergies that affect your eyes, or have had adverse reaction to lashes in the past *please check with your doctor before booking

-Are currently pregnant, have had recent eye/ eyelid surgeries, undergoing cancer treatments or have any major medical conditions *please check with your doctor before booking

-Are not physically or safely able to lay on your back for extended periods of time *please check with your doctor before booking

-Have extremely damaged lashes or no lashes at all, there may be alternative options for you

-Have extremely oily eyelids or taking certain medications, your lash retention may be affected

Please contact me before booking, if any of the above conditions apply to you.

72 hour fix . Refer to refund policy for more details.

You are not a candidate for waxing if you:

-Used products containing retinol or salicylic acid, or depilatories (Veet , Nair, etc) in the area(s) to be waxed within the past 48 hours

-Have gotten a chemical peel, microdermabrasion, or dermaplaning on the area(s) to be waxed within the past 7 days

-Are currently sunburned, used a tanning bed within past 24 hours, have open wounds, or breakouts in the area(s) to be waxed

-Are currently using acne medicines such as Accutane. You will need to be off this type of medication for at least a year

-Are currently receiving chemotherapy or taking cancer medicines

-Have an autoimmune disease that may affect skin such as Lupus or HIV

-(For brow waxing) Have recently gotten microblading, injectables, or any work done to brows in the past 7 days

If any of the above conditions apply to you, please contact me before booking.

If you have never gotten your brows tinted before, or used any form of hair dye coloring, it is recommended that you come in for a free patch test.

If you have had tint done in the past and experienced a serious adverse reaction, you are not likely a candidate.

For facials, it is best to set up a consultation so we can go over your current skin regimen, as well as determine future skin goals. You may need a treatment that I do not provide, and therefore will have to be referred out. Please contact me to schedule.

It is NOT recommend to get new facial treatments less than a week before special occasions (weddings, beginning of school , vacations, etc). This is to ensure that your skin does not have any unexpected results after treatments.

Please contact me to schedule a consultation for brow services, or skincare services.

Please be prepared to pay with cash, Cashapp, Zelle , or card at your appointment. Money orders, gift cards, and checks are not accepted at this time. Any non-payment , counterfeit, or fraudulent payments will be reported to the authorities. Payments are rendered at completion of service.

A non-refundable booking fee (referred to as “deposit” ) is required when you make an appointment, and the amount will vary according to the appointment type. This fee goes toward your total service balance and is to reserve your slot on the calendar. If you are rescheduling your appointment 24 hrs or more in advance, the fee will be transferred towards the new appointment. This is one time courtesy. Keep in mind a reschedule must be done at least 24 hours before your appointment, for the fee to be transferable. Less than 24 hours rescheduling will require a new deposit, as well as cancellation fee, in order to re-book. I reserve the right to cancel or adjust appointments for any reason. In the case of a reschedule or cancellation due to a last minute conflict of scheduling on my behalf, the fee will be refunded.

BOOKING FEES ARE NOT REFUNDABLE.

There is a 15 minute grace period after your start time. If you’re running late to your appointment, please contact me via phone-call or text, within the 15 minute time-frame. Emails or messages on social media do not count as contact.

If you have not arrived by the 15 minute mark, your appointment will be canceled.

The late time missed will NOT be added to the end of the appointment.

If you’re over 15 minutes late, and have NOT made contact, you will be counted as a no-call no-show. Your appointment will be automatically canceled . Your deposit will be forfeited. If you are continuously late, you may be banned from making future appointments. No discounts or specials will be applied to late appointment, to account for the absence of late fees.

This late policy is reciprocal, meaning what applies to you also applies to me. So if I am over 15 minutes late for your appointment, you will receive a discount off your total service amount.

-Tocancel or reschedule your appointment online, please use the acuity link in your email and click “change/cancel appointment.” The link will work up to 24 hours before your start time. If less than 24 hours, please call or text to cancel. Deposits from canceled appointments, will not be transferred or credited. Please make sure to book the correct appointment and correct date. Once the deposit is made, there are no refunds. This is to ensure that appointment times are taken seriously, as to not take the time away from other clients wanting to book as well. See below if you need to reschedule instead. Messages on social media do not count as contact, as I am not always available on those platforms.

-There is a CANCELLATION FEE of $25, if you cancel or reschedule on the day of your scheduled appointment (or less than 24 hours prior to your start time). This doesn’t go towards your balance, and it will need to be paid {along with a new deposit) before you can book again.

-Multiple consecutive cancellations (even with proper notice) may subject you to a ban.

-Fills scheduled past 25 days will be canceled and deposit forfeited.

- If you reschedule more than 24 hours before your appointment ; your deposit will be transferred to the new appointment. Deposit can be transferred only ONCE per appointment. Any more rescheduling for the same appointment, will result in a new booking fee. Prior fees will NOT be credited towards the balance.

- If you don’t show up to your appointment, and haven’t notified me of cancellation via phone-call or text, you will be considered a NO-SHOW and your booking fee will be forfeited. No-shows are banned from making appointments online. To lift the ban, the next appointment will have to be paid in full at time of booking.

BOOKING FEES FOR NO-SHOWS, WILL NOT BE REFUNDABLE OR TRANSFERABLE.

I reserve the right to cancel or adjust appointments for any reason. In the case of a reschedule or cancellation due to a last minute conflict of scheduling on my behalf: the booking fee will be refunded, cancellation fee will be waived and /or discount will be applied.

Loyalty discounts are not applied on late or manually rescheduled appointments . Please see more details under “do you offer any discounts or specials” tab

For safety and privacy reasons, please do not use your phone during your service. To preserve professionalism and sanitation, I will not touch your phone. If you need to use your phone, please let me know so I can stop the service.

Do not eat or drink while laying down on the table.

No children under the age of 18 ,or pets of any kind, are allowed for safety reasons without prior permission.

Please contact in advance of your appointment, if you have to bring an extra person. Otherwise, you may be turned away from your appointment for the safety of the spa.

Unfortunately, no refunds will be given for any services. If for any reason you have issues with your service, please contact me within 72 hours for a one time complimentary fix. Any service concerns raised after 72 hours will be charged regular price. Picture proof of complaint is required, and the complimentary appointment must be scheduled within 7 days of contacting.

Always follow the proper aftercare instructions . Make sure to discuss any health or allergy concerns during consultation, as well as any questions on after care.

Unused and unopened products are eligible for full refund within 15 days. Opened products can not be returned for a refund, but they may be eligible for exchange or product credit within 30 days.

If this is your first appointment, we will have a brief introductory consultation to go over your expectations and questions you may have. We will also discuss after care and maintenance , and possible products to give you the best possible results.

Depending on the type of services you are requesting, we may do patch testing to make sure you have no adverse reactions to certain products.

Yes! Discount will be applied to the total balance at the time of your appointment .

-10 % off Student discount* is for current high-school students (with parental consent) and college students. I.D must be current and show student status.

-$10 off Birthday discount* . Take $10 off your appointment for your birthday! BIrthday promo will be sent out within the week of your birthday.

-Referral Program*. For each person you refer that books and attends their appointment , both you get and the attendee get $10 off your next appointments.

-Virtual Loyalty Card*. After each appointment, you will receive a virtual stamp on your loyalty card until you unlock a reward. You must redeem the reward, before you can accumulate new stamps and a new card. Cannot be used with late, manually rescheduled, or custom appointments

Discounts can’t be combined together, nor with any specials. Referral program can not be combined with any specials or discounts. Late, manually rescheduled , or custom appointments void any discounts to account for late fees being waived.